Have you ever questioned whether you should see a lawyer? If the owner does not solve the problem of the dropout, Youth Welfare announces a family visit after stopping the penalty of dear son, your employment contract will not be renewed? And who is your lawyer – is that a believer, the lawyer in the corner or does the neighbor who works in the municipality know someone?
Access to justice is a mystery to everyone – and the internet hasn’t helped much yet. At the very least, if I am in doubt as to whether I should go to the doctor, I open my “app de nurse” on my phone, answer some factual questions and within an hour have a doctor’s recommendation, chosen by my insurance company. Open seven days a week and in the evening. As a spoiled digital native, I’m not surprised by that.
But this is not the case with the “right”. Verse Is there a right-hand side, Kind of legal first aid in case of separation, debt, divorce, purchase and assistance. And there are legal entrepreneurs who are happy to object digitally for a fee For your parking fine or a WOZ rating. But the law is complex and the services provided are highly fragmented. The legal advisor is afraid of the cold. At least that’s what I smelled about UvA ندوة Seminar Towards the digitization of social legal services last week. Is this a “legal enforcement” service? Until now to be? Should this technology target the citizen or the caregiver? or both? The latter, I would say.
By the way, I laughed there too, not the only one then keynote speaker Professor Dame Hazel Jane via Zoom from London Youtube video Show how the British judiciary prepares its citizens for digital law via a laptop. Jane is an expert in “access to justice” for ordinary citizens – her target group is the bottom of society. Bad, unsanitary, bankrupt, half illiterate housing, no cell phone or tablet, let alone wifi or calling credit.
The film directs the summoned citizen to a quiet place in the house, preferably with a WiFi cable, a charged phone, a tablet or laptop, and a headset, at a table with access to all papers. And whether the roommates want to sever their ties. Now the British lower class, in my opinion, is poorer than the Dutch, so this was all a middle class story. Its customers, aware of this, will not I thought it came out digitally. What is needed to give semi-literate citizens who do not use a laptop without the use of 4G technology access to justice are public video cells in city halls, community centers and libraries. With headphones, camera, screen. Lockable and lockable.
wait a moment! They are already there and the National Police has them 34 3D Drone Advertising Counters From Zeeland to Noord-Holland in public, for live video communication with the government. Department of Justice and Security Homework: Please expand it to the entire Department of Justice, not just ads.
Now the UK is ahead in digital justice more than the Netherlands. Since 2016, it has been on track for 4 million digital cases per year, compared to 1.8 million in the Netherlands – over nine years. I also suspect that there have been severe cuts in the last 10 years, both in terms of administration of justice and legal aid. The judiciary had to waive 34 percent. This led to the digitization of the wind in its sails, and then the pestilence added to it.
British case law has such Fifteen video tutorials stand for (digital) Appear in court† With subtitles in Urdu, Welsh or sign language. Genn already had a few “lessons learnedThe video technology provided must be of high quality in order to achieve procedural fairness for citizens. Communication between lawyers and clients during video sessions appears to be an issue. Judges and lawyers have to adapt their communication style. Not all citizens have video proof. Think of the people who They suffer from problems with appearance, behavior, and personality – for whom the ultra-modern ‘straight in the closet’ experience is a completely alien experience.Therefore, the digitization of the law can widen the gap with the citizen rather than narrow it.
A version of this article also appeared in NRC Handelsblad on April 2, 2022
A version of this article also appeared on NRC on the morning of April 2, 2022
